Commercial fridges, freezers, counters, prep refrigeration, display units, ice machines and cold rooms. We diagnose and repair refrigeration equipment across all major makes, whether we supplied it or not.
Every kind of commercial refrigeration, whether we installed it or not.
Upright, undercounter and counter refrigeration, including equipment not holding temperature, icing up, running warm or failing completely.
Prep counters, refrigerated displays, bottle coolers and other front- and back-of-house refrigeration across all major makes.
Fault diagnosis and repairs for modular cold and freezer rooms, including temperature, controls, doors and associated refrigeration equipment.
Fault diagnosis and repairs for commercial ice makers, including production, water, drainage and refrigeration faults.
Compressors, condensers, fans, controls and associated refrigeration components diagnosed and repaired where required.
We can also arrange fault diagnosis and repairs for commercial air conditioning systems through our refrigeration engineering network.
A repair isn’t complete just because the equipment switches back on. We check operation after the repair and make sure the equipment is performing as expected before the visit is closed.
Age, condition, refrigerant type, parts availability and the likely cost of future repairs can all affect whether an older refrigeration unit is economical to repair. Where replacement makes more sense, we’ll explain the options rather than continuing to spend money on an ageing system.
Let us know the equipment, make/model where available, the fault and whether stock is at risk.
We’ll gather the information needed to understand the likely fault and arrange the appropriate refrigeration engineer.
We’ll confirm attendance and keep you updated on the expected visit.
The engineer investigates the fault and, where possible, completes the repair during the visit. If additional parts are required, we’ll advise on the next steps.
Equipment is tested following the repair, with a service report and relevant refrigeration records completed.
Check and record the temperature, keep doors closed as much as possible and make appropriate arrangements for any stock at risk. Then give us a call with the equipment details and the fault you’re experiencing so we can arrange the next steps.
If equipment appears to be low on refrigerant, the cause should be investigated before simply adding more. Where appropriate, our refrigeration engineers will carry out leak detection, identify any required repairs and recharge the system correctly in line with current requirements.
Response times depend on your location, engineer availability and the nature of the fault. We’ll take the details when you contact us, arrange attendance as quickly as reasonably possible and keep you informed of the expected timing.
Where a repair involves regulated refrigerant work, the relevant details are recorded in line with current F-Gas requirements. Appropriate service and repair information can also be provided for your equipment records.
It depends on the age and condition of the equipment, the fault, refrigerant type, parts availability and the likely cost of repair. Where appropriate, we’ll explain the repair and replacement options so you can make an informed decision about what makes commercial sense.
Make and model, the temperature it is reading, and what stock is at risk. If the stock is at risk now, call — it is faster than a form.
Fastest way to book · Mon–Fri 9–501200 411 914
