Cafes & coffee shops

Small footprint, fast queue, and everything has to fit behind one counter.

Display refrigeration, water treatment, compact cooking and warewashing for cafes and coffee shops. Specified for a morning rush in a room that was probably never designed as a kitchen.

Typical siteIndependents and small chains
Sized onThe morning rush, not the day
ConstraintCounter length and single-phase power
Barista working an espresso machine beside a refrigerated cake display in a coffee shop
What we plan aroundThe morning rushCounter layout decides how fast the queue moves
What is different here

The counter is the whole business

A cafe lives or dies on how quickly the queue moves and how good the display looks. Six things shape most specifications.

The rush is short and brutal

Two hours in the morning decides the week. Equipment is sized for that, not for daily covers.

Peak-hour sizing

Display sells the food

Refrigerated display is merchandising as much as storage. Lighting, sightlines and restocking all matter.

Merchandising led

Water is the hidden cost

Scale destroys espresso machines, boilers and dishwashers. Treatment is the cheapest insurance you can buy.

Treatment specified

Space is the constraint

Counter length, door widths and single-phase power decide what is actually possible.

Surveyed first

Grab-and-go changed everything

Chilled grab-and-go needs its own cabinet, its own restocking rhythm and its own temperature record.

Separate provision

Downtime is total

One machine down and you cannot trade. Small sites need fast response more than large ones do.

Priority response
Fitting out or upgrading a counter?Send a photo of the counter and your busiest hour. We will specify what fits and what it will cost.
Scope

Counter, back kitchen and cold

Three small areas that have to work together in very little space.

Counter

Where the queue is won

Everything within reach, laid out so one person can serve without turning round.

  • Espresso machines, grinders and water boilers
  • Refrigerated display cabinets and cake counters
  • Grab-and-go chilled cabinets
  • Undercounter refrigeration and milk fridges
  • Contact grills and toasters for hot food
Back kitchen

Small but real

Enough prep, cooking and storage behind the counter to support the menu.

  • Compact combi ovens and convection ovens
  • Prep benching and refrigerated counters
  • Undercounter freezers and dry storage
  • Extraction where cooking demands it
  • Layouts that work in a converted room
Water and wash

The two that fail first

Warewashing and water treatment, specified rather than assumed.

  • Undercounter dishwashers and glasswashers
  • Water filtration and softening
  • Correct dosing and rinse aid
  • Sinks, drainage and waste in the flow
  • Descaling built into a service schedule
Commercial water filtration and softening equipment plumbed under a cafe counter
Treated from day oneFiltration sized to hardness and to volume
Water treatment

Almost every cafe breakdown we attend is scale

  • Filtration and softening sized to your water hardness and to the volume you actually pull.
  • Espresso machines and boilers protected, which is where scale does the most expensive damage.
  • Cartridge changes on a schedule rather than when something starts tasting wrong.
  • Dishwasher and ice machine on treated water too, since they scale just as fast.
  • Water quality reviewed after a repeat failure, instead of fitting the same part twice.
  • Taste and consistency protected, which is the reason a barista notices before the machine does.
Fit-out

The room is almost never the right shape

Most cafes are conversions. What is possible is decided by counter length, door widths, single-phase power and where the drainage runs.

Compact coffee shop counter with espresso machine, grinder and undercounter refrigeration
Specified to the space you haveCounter length, power and drainage checked before order
Small chains

Second site, same counter

Once you open a second site, standardising the counter is what keeps quality consistent. The same machines mean the same drinks, the same training and one set of spares.

  • A standard counter specification you can repeat at each new site.
  • One asset register across every shop.
  • Training written once and used everywhere.
  • Planned servicing scheduled around trading, usually early morning or after close.
  • Priority response, because a small site cannot trade with a machine down.
  • Fit-out programmes coordinated across openings.
Talk about a rollout
Barista finishing a takeaway coffee beside a refrigerated cake display
How it runs

From counter plan to opening day

1

Survey

Counter length, power, water, drainage, access and your busiest hour.

2

Specification

Equipment chosen to fit the space and the menu, priced properly.

3

Programme

Fitted around trading or into a fit-out programme with a fixed opening date.

4

Install and commission

Installed, commissioned, certificated and demonstrated to the team.

5

Service contract

Planned visits including descaling and filter changes, with priority response.

2 hours
The rush that sizes the counter
1 visit
Descaling and filters dealt with on schedule
All makes
Serviced whether we supplied it or not
UK-wide
Independents and small chains
Questions

What owners ask first

Can you fit a kitchen into a small unit?

Usually, within reason. Extraction, power and drainage set the limits, and sometimes the honest answer is to trim the menu rather than force the equipment in.

Do we really need water treatment?

In most of the UK, yes. Scale is the single most common cause of the breakdowns we attend in cafes, and treatment costs a fraction of the repairs.

Can you supply and install a whole fit-out?

Yes, from the counter equipment to the back kitchen, coordinated with your shopfitter against an opening date.

What about second-hand or refurbished equipment?

It can make sense for some items and is a false economy for others. We will tell you which is which for your site.

Keep reading

Related services

Talk to us about your cafe

Send a photo of the counter and your busiest hour.

We will specify what fits the space, protect it with the right water treatment and keep it serviced.

Speak to the team · Mon–Fri 9–501200 411 914

We reply to every enquiry within one working day.