Service contracts

Planned maintenance that keeps your equipment running at its best.

One contract covering your commercial kitchen, refrigeration and laundry equipment. Planned servicing, compliance checks and preventative maintenance, tailored around the equipment on your site.

Get a contract quote 01200 411 914

CoversKitchen · refrigeration · laundry

PricedTailored to your needs

ComplianceGas checks, duct cleans, canopy cleans

CKLS engineer carrying out a planned maintenance visit on commercial warewashing equipment

What a contract changesPlanned, not reactiveScale, filters, seals and gas checks dealt with on schedule

Scope

What your maintenance agreement can cover

Our planned maintenance visits are built around the equipment on your site, with servicing, checks and preventative maintenance carried out as required. A visit is a service, not a look.

Gas safety inspections

Gas appliances serviced and safety checked, with interlock and ventilation checks carried out where applicable and certification provided.

qualified

Refrigeration and F-Gas

Refrigeration equipment inspected and serviced, with condensers and key components checked, and leak checks carried out where applicable.

F-Gas compliant

Kitchen equipment

Planned servicing across your cooking, warewashing and prep equipment, with components, operation and condition checked to identify wear and potential faults before they become breakdowns.

Continuous operations

Laundry equipment

Planned servicing across washers, tumble dryers and finishing equipment, checking operation, condition and key components to help keep equipment performing reliably.

Minimising downtime

Extraction and ductwork

Kitchen extraction systems, canopies, filters and ductwork inspected, serviced and cleaned at agreed intervals, with gas interlock systems checked where applicable.

Fire regs compliant

Records and reporting

Clear service reports following each visit, recording equipment serviced, work completed, any defects identified and recommendations for further action.

Clear records

Not sure what you have on site?Send a list or let us walk the site. We will build the asset register as part of the quote.

Ask for a site survey

Cover levels

Service cover built around your business

From ad hoc support to fully inclusive maintenance agreements, we tailor cover around your equipment, site requirements and budget. Choose the level of support you need, with the option to include planned maintenance as part of your agreement.

Ad hoc

Pay as you go

For customers who don’t need an ongoing contract. Call-outs, labour and replacement parts are charged as required, with planned servicing available to book separately.

Service cover

Call-out & labour

A fixed monthly fee covering agreed call-out and labour charges on covered equipment. Replacement parts remain chargeable as required.

Comprehensive cover

Call-out, labour & parts

A fixed monthly fee covering agreed call-out charges, labour and replacement parts for equipment included within the agreement.*

Total cover

Fully managed maintenance

Call-out, labour and agreed parts, together with planned preventative maintenance scheduled throughout the year, all covered under one monthly fee.*

*Cover levels, inclusions and exclusions are confirmed in your quotation and are subject to the terms of your agreement.

Flue gas analyser and manometer in use during a gas safety check on a commercial range

Certificated, not just checkedGas, F-Gas and electrical records issued

Compliance

Certificates and service sheets all in one place.

Annual gas safety for your commercial kitchen and laundry appliances.
F-Gas records and leak checks where applicable.
Service reports recording works completed and any recommendations.
Inventories taken with age and condition rating.
Extract and duct cleaning, with TR19 certification provided where applicable.
Automatic renewal reminders to assist administrators.

What actually fails

Small issues can become expensive breakdowns.

Many equipment failures are preceded by wear, scale, blocked filters, poor airflow or other issues that can be identified during routine servicing. Planned maintenance gives us the opportunity to spot and address problems before they result in unnecessary downtime.

Maintenance consumables including water filters, door gaskets, wash arms and probes on a stainless bench

Scale build-up can affect combi ovens, water boilers and warewashing equipment.
Blocked condensers and lint build-up can reduce performance and place additional strain on refrigeration and drying equipment.
Worn seals and gaskets can affect efficiency and eventually lead to leaks or equipment faults.
Gas safety issues can result in equipment being taken out of use until faults are rectified.
Water quality can contribute to repeat component failures and scale-related issues.
Incorrect operation or recurring misuse can be identified and highlighted within the service report.

Multi-site

One contract across every building

Care groups, hotel groups and school trusts get one register, one report format and one number to call, rather than a different local contractor per site.

Planned servicing across every site, managed under one agreement.
Kitchen, refrigeration and laundry on one contract, not three suppliers and three invoices.
Consistent reporting that a regional or estates manager can actually compare.
Replacement planning from the asset register, so capital spend is forecast rather than reactive.
UK-wide coverage through our network of fully qualified engineers.
One point of contact who knows the estate.

Talk about multi-site cover

CKLS engineer servicing commercial catering equipment on site

How it runs

From site survey to first planned visit

Site survey

We list what you have, its age and condition, and note anything already unsafe or out of certification.

Asset register

Every appliance recorded with make, model and serial, split by site and by service interval.

Cover agreed

Visit frequency, response tier and what is included, priced as required and fixed for the year.

Planned visits

Booked in advance around your service times.

Report and review

Reports after each visit and an annual review covering recurring faults and replacement planning.

Questions

Before you sign anything

How much does a service contract cost?

Every service agreement is tailored to the site and the level of cover required. Pricing will depend on factors such as the equipment covered, its age and condition, service requirements and whether you choose call-out and labour cover, parts cover or planned maintenance.

Agreements can be structured around a fixed monthly fee, giving you predictable maintenance costs throughout the year.

Will you cover equipment you did not supply?

Yes. We can service and maintain equipment whether it was supplied by CKLS or another provider. Where we’re taking on an existing site, we’ll review the equipment and its condition before agreeing the scope of cover, with any existing faults or exclusions identified from the outset.

How often should equipment be serviced?

It depends on the equipment, how heavily it is used, manufacturer recommendations and any applicable compliance requirements. We assess this when putting your maintenance plan together and agree suitable service intervals for each type of equipment on site. Gas safety inspections are required annually.

Does a contract include parts?

It can. Our maintenance agreements are tailored to the level of cover you need. You can choose call-out and labour cover with parts charged separately, or an agreement that includes call-out, labour and agreed replacement parts within the monthly fee. Planned maintenance can also be incorporated into your cover. Any inclusions or exclusions will be clearly set out when we quote.

What happens when something breaks between visits?

Just contact CKLS as you normally would and we’ll arrange a reactive repair. Depending on your agreement, call-out, labour and parts may already be covered within your monthly fee, or charged separately where applicable.

Are contracts locked in for years?

Contract terms are agreed when we put your maintenance package together and will be clearly set out within your quotation. We’ll make sure you know exactly what’s included, how the agreement works and the applicable term before you commit.

Get a contract quote

Send us the equipment list, or let us walk the site.

We will build the asset register, recommend an interval per appliance and quote a fixed annual figure you can put in the budget.

Speak to the team · Mon–Fri 9–501200 411 914