One number for commercial kitchens, laundry and refrigeration. Tell us what the site has to do and you will get a considered answer rather than a catalogue.
Everything lands with the same office. Picking the right route just gets it there faster.
Single items, replacement equipment, or a full kitchen and laundry fit-out with drawings and an equipment schedule.
Fryer, dishwasher, washer, cold room or ironer — whether we supplied it or someone else did. Call rather than email if service is affected.
Annual services, maintenance agreements, asset lists, gas safety and certification, invoices and purchase orders.
Engineers work out of Lancashire and cover the UK, single site or multi-site. Visits are by appointment — call first and we will make sure the right person is in.
An engineer or estimator picks it up, not an inbox rota. Breakdowns jump the queue.
Within one working day, either with the answer or with the two questions we need answering first.
For anything beyond a straight replacement we will walk the space before quoting. No charge.
An equipment schedule and prices you can budget against, with the maintenance cost alongside.
Within one working day for enquiries. If equipment is down and the site is trading, call rather than email — breakdowns are triaged as they come in.
No. Survey, specification and quotation are free, including where that ends with us telling you the equipment you have is worth keeping.
Yes. A large share of our maintenance work is on equipment installed by someone else. Anything already faulty or beyond economical repair is listed as an exclusion up front.
Covers or cycles, the services available on site, access route, and your timescale. For a replacement, the make, model and serial number of what is there now. Drawings are welcome — email them to [email protected].
Regularly. We issue equipment schedules and service requirements early enough to be built in rather than worked around. Send the drawing package and the programme dates.
Ten minutes with someone who knows the equipment usually beats a week of emails. Mon–Fri, 9.00am to 5.00pm.